Our role and philosphy

Our role

Our role is to provide clients with assurance and confidence when making property-related decisions. We do so by providing clients with quality, accurate information they need to either buy or sell a property.

Our service philosophy

Suretys’ philosophy is to provide trustworthy, reliable and thorough service with every inspection and with every report.

We will not be compromised by any third parties.

We spend the time on site that is required and we don't take short cuts.

You can be assured we will provide a honest and accurate report.

Integrity is crucial since our reports are relied on for their accuracy and level of detail. It’s why we write them so they are easy-to-understand and include photos so you can visualise our assessment.

Two-way communication is also key—we keep you up-to-date on the progress of your order. And we use consultants, not inspectors, who are trained to impart their knowledge in one-on-one discussions with clients. There’s little value in a client having a report they cannot understand.

Our turnaround time on reports is speedy, but without compromising on quality. Most reports are ready the next business day, although some (due to their complexity) take a bit longer.

We take client service seriously, always showing up on time for appointments or calling ahead if something has prevented us from doing so. And we always return client phone calls and emails promptly.

All in all we don’t just say it, we do it.

Community and environment commitment

We support and give back to the community in which we work.
Each month we donate $200 to a different charity, chosen by a staff member. We also participate in environment and fundraising activities.
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Client Testimonial

Thanks very much for such a thorough report. Looks like the property is a disaster zone and we wouldn’t have known. Will be avoiding that auction. You saved us probably over $100K.! Money well spent.
Ben Strong

Sample reports and ACT sellers reports online

To view a range of our sample reports.

Some of our ACT sellers reports may be available from our website for viewing by potential buyers.

Why Choose us?

Looking for a property inspection company? Don't sign up until you've ticked all the boxes.

Take a tour of our inspection process.