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Buyer of South Coast property – the client experience

“I recently retained the Surety Property Group to undertake a full inspection of a property we were considering purchasing.  I would like to acknowledge the professionalism of your company and the excellent service I received.

The initial briefing was very helpful and the range of services was clearly articulated by Sharlene with clear expectations of timelines and costs.

I was really impressed that I received daily updates on the progress of the inspection and the results of the enquiries with the council. Surety understood there was some urgency to undertake the inspection and provide me with a report – and responded accordingly.

Within three days Bruce had made all the relevant enquiries and gave me a verbal report on his findings. The following day I received a comprehensive report which gave me a great deal of confidence to proceed with the purchase of the property.

I don’t normally provide testimonials, however on this occasion I have been moved to acknowledge the excellent customer service and professionalism of your company and your employees.  Thank you.”

Richard Grant, South Coast Buyer

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“If you’re looking for great service and knowledgeable staff, you’ve come to the right place. Surety were able to give us that peace of mind but also teach us a few things about our new home that we otherise wouldn’t have known. Highly recommend.”

Emma, Buyer – Googong

When I contacted a number of Building and Pest inspection companies for quotes, I was given a price for both. When I contacted Surety I was given a clear understanding of what I would receive during the inspection and after. Therefore I had a good understanding of what was going to take place.

I gave Surety the go ahead and from there everything was carried out in a very timely manner. The reports were very informative and spelled out all details of what would needed to be repaired and fixed. Bruce carried out the Inspections and gave a very detailed verbal report. 

Thank you Surety for your great service.” Phil Grinham, Sth Coast buyer

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Property Works Pty Ltd Trading As Surety Property ABN 81 097 333 849
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