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“Thank you again for everything you’ve done to help us, and for your understanding and patience with the constant rescheduling. And a big thank you to Brendan for taking the time to explain everything to us – I honestly could’ve listened to him all day long!
When I started looking for a property inspection company, I asked everyone I could think of, then went on Google and did some homework. We narrowed it down to three companies, and I called you first because 1.) you had the best reviews and 2.) the sample report was very impressive.
That first conversation I had with you set the standard for the rest of the bunch. You took the time to listen and discuss what we were looking for and what our concerns were, which no one else did. In fact, I only rang one other company and quickly decided I wasn’t even going to waste my time ringing the third as I’d already made up my mind.
In terms of price, while Surety charges more than others, I’m a firm believer in you get what you pay for. The inspection and report were absolutely worth every dollar (and probably more). Brendan picked up on issues we never even thought of, and not only detailed them with photos, but got our builder to agree to fix them with no argument. That was particularly impressive, especially considering the builder. And the report – no one else puts that level of effort into their reports. Surety’s reports should be an industry standard.
Again, thank you so very much for everything, and we wish you and Brendan all the best. Next time we buy (not build, learned that lesson), we’re coming straight to Surety again, absolutely no question about that.”
New Construction Handover Client
Richard is excellent as he involves the builder and us on issues and what the better practice should be. He takes time to explain to us the technical aspects in layman’s terms and the reason. Would have involved him right from the start if we were aware of such services. Too many cowboys in most aspects of the building industry and it’s difficult for a layman to sieve through. Would definitely use Surety in future and recommend to others who are building their house. Probably some form of advertisement would provide potential clients some idea of what’s available. However, the best form of advertisement is word of mouth. Keep up the excellent work
Soo Hain Kwa, New Construction Client, ACT
Property Works Pty Ltd Trading As Surety Property ABN 81 097 333 849
Call for a quote 7 days a week
1300 767 741
We service the entire Canberra region and the South Coast of NSW. We have teams of employees located in both Canberra and the South Coast to service the local communities.
Head Office: Batemans Bay, NSW, 2536. Postal Address: PO Box 2143, Malua Bay, NSW 2536
