1300 767 741

Mon-Thurs 8:30am-6pm
Friday 8:30am-4:30pm
Sat-Sun 9:00am-4pm
Enquiries & bookings

Your local specialists in seeing and solving hidden building & termite problems

Surety was established in 2001 by Bruce and Sharlene Cohen who were tired of people paying good money for poor quality property inspections.

As Bruce says “Buying a property is a big commitment, and too often people end up paying more than they need to simply because they don’t have the facts to negotiate a better deal. By getting us to assess the property for problems you not only know what you re getting, but you can work out how much is really the right amount to pay.”

Our buyers of property are predominately risk averse buyers of residential or commercial properties—who need all the facts and we give them exactly what they need to make a successful financial decision.

Our termite management clients are those who understand the problems that termites can cause them. While you can’t see termite doesn’t mean there not there. To many people ignore termites and don’t take their destructive nature seriously. We prefer to help our customers understand the best way to manage termites and we don’t use scare tactics. We are honest, genuine and tell you as it is.

We are building and termite specialists and not generalists. We not only inspect and assess properties, but we can treat and manage termite problems that owners or buyers may encounter.

We have major contracts with Defence Housing Australia and NSW Housing and have worked with other government departments, councils and developers.

100% Australian owned and operated, we have offices in Canberra and Bateman’s Bay and service the entire ACT/Queanbeyan Region and the South Coast of NSW with a local service team.

Quality is not a matter of chance it is a matter of choice.

 

Meet owner-operators

Bruce Cohen is a Building and Termite specialist and Director of Surety Property Group. Bruce’s expertise is assessing hidden building defects on both residential and commercial properties. Bruce has been in the industry since 2000.

Bruce and his team will inspect and treat your property and are the ones who you will discuss their findings with you.

Bruce has been a judge for the Master Builders Housing Industry Awards for the Southern region since 2015. He has experience at all levels in assessing faulty building practices.

Our clients are predominately risk averse home buyers or property investors. We give our clients clarity, certainty and reassurance.

Sharlene Cohen has been the General Manager of Surety Property Group since 2005. Prior to joining Surety, Sharlene worked in lending and financial planning.

Sharlene clearly understands the buying process and enjoys helping her clients work through the best outcome for their individual needs. Her primary focus is customer relationships and providing solutions.

Sharlene and her team are your first point of contact to arrange your inspection and answer any questions you have about what’s involved.

Small Overall - Winner 35

“I recently retained the Surety Property Group to undertake a full inspection of a property we were considering purchasing.  I would like to acknowledge the professionalism of your company and the excellent service I received.

 The initial briefing was very helpful and the range of services was clearly articulated by Sharlene with clear expectations of timelines and costs.

 I was really impressed that I received daily updates on the progress of the inspection and the results of the enquiries with the council. Surety understood there was some urgency to undertake the inspection and provide me with a report – and responded accordingly.

 Within three days Bruce had made all the relevant enquiries and gave me a verbal report on his findings. The following day I received a comprehensive report which gave me a great deal of confidence to proceed with the purchase of the property.

 I don’t normally provide testimonials, however on this occasion I have been moved to acknowledge the excellent customer service and professionalism of your company and your employees.  Thank you.”

Richard Grant, Sth Coast Buyer

AU-StandardWe comply with all relevant Australian Standards including AS4349.3-2010, AS3660.2-2000, AS4349.1-2007, AS4349.0-2007

Member #1849136

hia-logoMember #850560

Call us to how we can help on 1300 767 741 or send an enquiry

“The vendor of the property Brendan inspected is a returned serviceman and as such struggles with anxiety and other mental health issues. I was absolutely impressed at how Brendan handled a very anxious and difficult vendor and put him at ease by talking to him about the defence force and just generally being kind and mindful with him. It is really nice to see people who care about other people, not just “doing their job” and moving on.

Please pass on my thanks, I really do appreciate Brendan’s manner in what has been a difficult transaction with this vendor.”

South Coast, Real Estate Agent

My whole experience was excellent. Customer service was the best we have had throughout whole build. Jacqui made the organisation easy. Both men who came to to inspections were knowledgeable- friendly and went the extra mile to help/ provide info. Each time I asked for information or clarity Surety were happy to help. The expertise of the inspectors has saved me thousands in picking up defects etc early.
I would recommend surety and will confidently use again.

3 Stage Construction Client – Melanie (ACT)

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Property Works Pty Ltd Trading As Surety Property ABN 81 097 333 849
Call for a quote 7 days a week

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