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Testimonials – unfiltered feedback

Jacqui and Grant were fantastic – professional, reassuring and really took the time to make sure I understood the report/what services Surety could provide. They made a stressful time much less intimidating!

Ellen, First Home Buyer, ACT

I met with Brendan on-site for a verbal debrief, and he was great – easy to speak with, and he was great at explaining things to me in a non-technical way. He’s given us a couple of things to think about, but that’s exactly what you guys are there to do.

Chris & Pam, Canberra

“Thoroughly professional report. The compliance report was certainly worth the additional money.”

Greg, Buyer Queanbeyan

“Thank you again for everything you’ve done to help us, and for your understanding and patience with the constant rescheduling. And a big thank you to Brendan for taking the time to explain everything to us – I honestly could’ve listened to him all day long!
When I started looking for a property inspection company, I asked everyone I could think of, then went on Google and did some homework. We narrowed it down to three companies, and I called you first because 1.) you had the best reviews and 2.) the sample report was very impressive.

That first conversation I had with you set the standard for the rest of the bunch. You took the time to listen and discuss what we were looking for and what our concerns were, which no one else did. In fact, I only rang one other company and quickly decided I wasn’t even going to waste my time ringing the third as I’d already made up my mind.

In terms of price, while Surety charges more than others, I’m a firm believer in you get what you pay for. The inspection and report were absolutely worth every dollar (and probably more). Brendan picked up on issues we never even thought of, and not only detailed them with photos, but got our builder to agree to fix them with no argument. That was particularly impressive, especially considering the builder. And the report – no one else puts that level of effort into their reports. Surety’s reports should be an industry standard.

Again, thank you so very much for everything, and we wish you and Brendan all the best. Next time we buy (not build, learned that lesson), we’re coming straight to Surety again, absolutely no question about that.”

New Construction Handover Client

“Bruce, thanks for all your work and effort on the Batemans Bay Bridge Project, It’s been great work and a lot of pressure taken off the team based on your professionalism, Tom Laslett, Project Manager NSW/ACT Infrastructure, John Holland ”

Tom Laslett, Project Manager NSW/ACT Infrastructure, John Holland

“Delighted, you made my day. Jacqui from Surety was great! Contacted me personally and kept me informed on all updates so that I knew the timing of my inspections and sellers reports. Brendan, the inspector, was thorough and informed me of all issues and made himself available for any buyer’s inquiries whilst selling my place. I was pleasantly surprised by the level of personal touch. I would recommend Surety Property to others. ”

Amin Juzar Bhai, ACT Sellers Package Client

“I would like to take this opportunity to acknowledge Surety (particularly Brendan, Richard and Jacqui) for the valuable inspection work and advice. I am happy to recommend my friends who are going to knockdown and rebuild their houses to use your service.”

Jinglong, ACT New Construction Package Client

“You saved us buying a dud home with more issues that we would expect from a new build. You have opened our eyes and armed us with more knowledge for the future. Thank you!”

Glen, ACT Buyer

“The vendor of the property Brendan inspected is a returned serviceman and as such struggles with anxiety and other mental health issues. I was absolutely impressed at how Brendan handled a very anxious and difficult vendor and put him at ease by talking to him about the defence force and just generally being kind and mindful with him. It is really nice to see people who care about other people, not just “doing their job” and moving on.

Please pass on my thanks, I really do appreciate Brendan’s manner in what has been a difficult transaction with this vendor.”

South Coast, Real Estate Agent

“Bruce and the team were professional from the start. Appreciated the time, effort and detail that Bruce took to carry out the inspections, also appreciated the ongoing communication. The report was very detailed. Would highly recommend Surety Property!!”

Les Ison, South Coast Buyer

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“We recently had a buyer’s building survey done by Bruce and just wanted to express our thanks on his professionalism and great work.  The report was very thorough and had picked out on defects that would have been costly to repair and not mentioned at all in the seller’s report. We have now worked out a half way figure with the vendor and that saved us a couple of thousands of dollars.  

So thanks again and we will no doubt highly recommend Surety to our friends/colleagues after this.”

ACT buyer

Jacqui and Grant were fantastic – professional, reassuring and really took the time to make sure I understood the report/what services Surety could provide. They made a stressful time much less intimidating!

Ellen, First Home Buyer, ACT

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Property Works Pty Ltd Trading As Surety Property ABN 81 097 333 849
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