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Testimonials – unfiltered feedback

“Bruce and the team were professional from the start. Appreciated the time, effort and detail that Bruce took to carry out the inspections, also appreciated the ongoing communication. The report was very detailed. Would highly recommend Surety Property!!”

Les Ison, South Coast Buyer

Richard is excellent as he involves the builder and us on issues and what the better practice should be. He takes time to explain to us the technical aspects in layman’s terms and the reason.  Would have involved him right from the start if we were aware of such services. Too many cowboys in most aspects of the building industry and it’s difficult for a layman to sieve through.  Would definitely use Surety in future and recommend to others who are building their house.  Probably some form of advertisement would provide potential clients some idea of what’s available. However, the best form of advertisement is word of mouth.  Keep up the excellent work

Soo Hain Kwa, New Construction Client, ACT

I have personally used Surety twice for my own properties and have always appreciated the great service. Surety is the only inspector that we would recommend.

Canberra Legal Firm

“I can honestly say that I would have you do a report for me if I was buying something, so it is not hard to refer to you to my clients!”

Alexandra, Canberra Solicitor

“I think you guys do a very good report, particularly compared to some of the other providers.”

Canberra Solicitor

“Just wanted to make a comment on the Surety person that came out to do my termite inspection. He was very professional and we were very pleased with his work and attitude and willingness to answer any questions we had.”

ACT Home owner

 

“Like I said to the team, we are over the moon with the service and follow ups.”

Chris Knight, Sth Coast Termite Management Client

“You have been so personalised in your attention to our inspection, extremely informative about the process, costs and recommendations and have made me feel very confident regarding the information we have received.”

Rachael, Sth Coast Termite Management Client

“Thank you. We are very pleased with the thorough slab & footing report from Bruce. As indicated over the phone we wish to express our appreciation for Bruce’s professionalism and our confidence we have in dealing with him.

Shane, ACT New Construction Client

When I contacted a number of Building and Pest inspection companies for quotes, I was given a price for both. When I contacted Surety I was given a clear understanding of what I would receive during the inspection and after. Therefore I had a good understanding of what was going to take place.

I gave Surety the go ahead and from there everything was carried out in a very timely manner. The reports were very informative and spelled out all details of what would needed to be repaired and fixed. Bruce carried out the Inspections and gave a very detailed verbal report. 

Thank you Surety for your great service.” Phil Grinham, Sth Coast buyer

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“Thanks very much for such a thorough report. Looks like the property is a disaster zone and we wouldn’t have known. Will be avoiding that auction. You saved us probably over $100K! Money well spent.”

 Ben Strong, Queanbeyan buyer

“Thank you again for everything you’ve done to help us, and for your understanding and patience with the constant rescheduling. And a big thank you to Brendan for taking the time to explain everything to us – I honestly could’ve listened to him all day long!
When I started looking for a property inspection company, I asked everyone I could think of, then went on Google and did some homework. We narrowed it down to three companies, and I called you first because 1.) you had the best reviews and 2.) the sample report was very impressive.

That first conversation I had with you set the standard for the rest of the bunch. You took the time to listen and discuss what we were looking for and what our concerns were, which no one else did. In fact, I only rang one other company and quickly decided I wasn’t even going to waste my time ringing the third as I’d already made up my mind.

In terms of price, while Surety charges more than others, I’m a firm believer in you get what you pay for. The inspection and report were absolutely worth every dollar (and probably more). Brendan picked up on issues we never even thought of, and not only detailed them with photos, but got our builder to agree to fix them with no argument. That was particularly impressive, especially considering the builder. And the report – no one else puts that level of effort into their reports. Surety’s reports should be an industry standard.

Again, thank you so very much for everything, and we wish you and Brendan all the best. Next time we buy (not build, learned that lesson), we’re coming straight to Surety again, absolutely no question about that.”

New Construction Handover Client

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Property Works Pty Ltd Trading As Surety Property ABN 81 097 333 849
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