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Testimonials – unfiltered feedback

“Thanks for the report and great service from you guys.  And as I said on the phone, I particularly want to thank Surety.  The team was really knowledgeable, thorough, thoughtful, and a lovely as well. It is also a great load off my mind to know I don’t have termites!”

Mishael Jay, ACT Home Owner

“I just want to say how very happy we have been with not just the service provided by Surety, which has been excellent, but the service by Darwin himself.  He is not just a very lovely man but he always went to great lengths to explain what he was doing and why and ensured that all questions were answered and that any worries we had were allayed.”

Bernadette, Sth Coast Home Owner

“The new construction handover inspection and report from Surety are definitely money well spent. We have been really impressed with Surety. Your professionalism, honesty, genuine care and dedication to customers are superb. Many thanks to Bruce.”

Zarko,  ACT New Construction client

“I thank Surety for your professional and friendly help with a number of reports as we endeavoured to purchase a house on the South Coast. You have assisted us to achieve a good result with the house we are now planning to buy. You were very good to deal with—always friendly, helpful, professional and thorough. You will be the company we will contact for any future reports.”

Sharon Matthewson, Sth Coast buyer

“I was impressed with how promptly Surety was able to inspect our prospective home. I phoned you on Monday, you conducted the inspection on Wednesday and gave me your report on Thursday. I also appreciated your courtesy call of Wednesday afternoon to advise me of the outcome of the inspection. I would highly recommend your services.”

ACT buyer

“After stepping into the investment market a few years ago we didn’t look deeply enough into a property inspection report and while not unhappy with this first purchase in the ACT, we look back thinking how good an independent property inspection  would have been. Now we are going into investment property number two and engaged Surety Property Group to do a Property Report in NSW. Thank god we did. Bruce, Sharlene and the guys were extremely thorough and looked to have saved us from a very expensive purchase (in excess of $25k). Money well spent I say. Great job and thanks team.”

Chris Knight, South Coast buyer

“Thanks to Surety’s Property Report, my entry into the Home Buyer’s World has been saved a heartache, and a lot of money in repairs. I have had 2 reports now and finally found my sweet home. The cost of these reports is the wisest and best money I have spent.”

Debbie Davis, ACT buyer

“Recently my partner and I were looking to buy a property in Canberra.  We inspected many properties and read many building reports.  From a buyer’s point of view the most comprehensive and thorough report was the one done by Surety. It was detailed yet easy to read and understand and had images so we could readily see the problem or matter requiring attention.”

Phill Creaser, ACT Buyer

“I’ve just had the courtesy call from Brendan – I’m ever so impressed. The attention to detail he put into the inspection process was second to none.
He explained things in such a way, that was calm, factual and not alarmist – just perfect.”

Graeme Thornton, Queanbeyan Buyer

“Thank you very much. Your building and termite report really helped us negotiate a great price for our house. Very good investment for us.”

Queanbeyan buyer

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“Thank you again for everything you’ve done to help us, and for your understanding and patience with the constant rescheduling. And a big thank you to Brendan for taking the time to explain everything to us – I honestly could’ve listened to him all day long!
When I started looking for a property inspection company, I asked everyone I could think of, then went on Google and did some homework. We narrowed it down to three companies, and I called you first because 1.) you had the best reviews and 2.) the sample report was very impressive.

That first conversation I had with you set the standard for the rest of the bunch. You took the time to listen and discuss what we were looking for and what our concerns were, which no one else did. In fact, I only rang one other company and quickly decided I wasn’t even going to waste my time ringing the third as I’d already made up my mind.

In terms of price, while Surety charges more than others, I’m a firm believer in you get what you pay for. The inspection and report were absolutely worth every dollar (and probably more). Brendan picked up on issues we never even thought of, and not only detailed them with photos, but got our builder to agree to fix them with no argument. That was particularly impressive, especially considering the builder. And the report – no one else puts that level of effort into their reports. Surety’s reports should be an industry standard.

Again, thank you so very much for everything, and we wish you and Brendan all the best. Next time we buy (not build, learned that lesson), we’re coming straight to Surety again, absolutely no question about that.”

New Construction Handover Client

“Recently my partner and I were looking to buy a property in Canberra.  We inspected many properties and read many building reports.  From a buyer’s point of view the most comprehensive and thorough report was the one done by Surety. It was detailed yet easy to read and understand and had images so we could readily see the problem or matter requiring attention.”

Phill Creaser, ACT Buyer

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Property Works Pty Ltd Trading As Surety Property ABN 81 097 333 849
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