Buyer of South Coast property – the client experience
“I recently retained the Surety Property Group to undertake a full inspection of a property we were considering purchasing. I would like to acknowledge the professionalism of your company and the excellent service I received.
The initial briefing was very helpful and the range of services was clearly articulated by Sharlene with clear expectations of timelines and costs.
I was really impressed that I received daily updates on the progress of the inspection and the results of the enquiries with the council. Surety understood there was some urgency to undertake the inspection and provide me with a report – and responded accordingly.
Within three days Bruce had made all the relevant enquiries and gave me a verbal report on his findings. The following day I received a comprehensive report which gave me a great deal of confidence to proceed with the purchase of the property.
I don’t normally provide testimonials, however on this occasion I have been moved to acknowledge the excellent customer service and professionalism of your company and your employees. Thank you.”
Richard Grant, South Coast Buyer