1300 767 741

8am-6pm Mon-Fri
9am-4pm Sat-Sun
Enquiries & bookings

You are concerned about a building defect

Sometimes you just want some straightforward advice from an industry specialist without requiring a formal report or onsite assessment.

You have a building problem or defect issue, and you would like some initial advice. We have a service where you can send us a photo and have a phone consultation with our building specialist.

Call us on 1300 767 741 to arrange where to email in your photos and we will coordinate a convenient phone hook up for yourself and our consultant. We will discuss your concerns, photos and provide appropriate advice.

Our fee for this service is $35 per 15-minute increments. We find 15 minutes is sufficient time to discuss one building defect issue along with 1 or 2 photos relating to the concern.

To find out more about this service call us on 1300 767 741 or send an enquiry or make a booking

 

“Thank you again for everything you’ve done to help us, and for your understanding and patience with the constant rescheduling. And a big thank you to Brendan for taking the time to explain everything to us – I honestly could’ve listened to him all day long!
When I started looking for a property inspection company, I asked everyone I could think of, then went on Google and did some homework. We narrowed it down to three companies, and I called you first because 1.) you had the best reviews and 2.) the sample report was very impressive.

That first conversation I had with you set the standard for the rest of the bunch. You took the time to listen and discuss what we were looking for and what our concerns were, which no one else did. In fact, I only rang one other company and quickly decided I wasn’t even going to waste my time ringing the third as I’d already made up my mind.

In terms of price, while Surety charges more than others, I’m a firm believer in you get what you pay for. The inspection and report were absolutely worth every dollar (and probably more). Brendan picked up on issues we never even thought of, and not only detailed them with photos, but got our builder to agree to fix them with no argument. That was particularly impressive, especially considering the builder. And the report – no one else puts that level of effort into their reports. Surety’s reports should be an industry standard.

Again, thank you so very much for everything, and we wish you and Brendan all the best. Next time we buy (not build, learned that lesson), we’re coming straight to Surety again, absolutely no question about that.”

New Construction Handover Client

“I thank Surety for your professional and friendly help with a number of reports as we endeavoured to purchase a house on the South Coast. You have assisted us to achieve a good result with the house we are now planning to buy. You were very good to deal with—always friendly, helpful, professional and thorough. You will be the company we will contact for any future reports.”

Sharon Matthewson, Sth Coast buyer

Contact us.

Property Works Pty Ltd Trading As Surety Property ABN 81 097 333 849
Call for a quote 7 days a week

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